Stealth understand that every business is unique, because of this we offer various support options that best suit your IT needs.
Our standard Support Contract gives the customer a guaranteed time for Stealth to respond to a request for support.
The standard is a 24 hour response although, if specified, this can be lower for critical devices.
We support customers with anything from 1 to about 50 users.
We are proactive in our approach to IT, which means checking backups, disks and disk space,
ensuring that any server errors are acted upon and general house keeping.
Having a support contract also provides; standard software updates, priority response compared to non-service contract customers,
backup infrastructure (servers, PCs, printers) can be held in case of system failure and telephone, on-site and remote access support.
